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Global Delivery / Overview

Your back office, staffed by chartered professionals.

White-label bookkeeping, close and compliance support for accounting practices and businesses in the United Kingdom, the United States and Canada.

Practices face the same squeeze: more compliance work, fewer qualified people willing to do it, and clients who won't absorb the cost. Offshoring is now standard. What isn't standard is offshoring to a chartered accountancy firm rather than a processing centre. MAC's Global Delivery team works as an extension of your practice, under your brand. Our accounting team are certified QuickBooks ProAdvisors, work to IFRS and local GAAP requirements, and are supervised by chartered professionals.

IWhere we come in

The situations that bring Global Delivery clients here

Our practice is buried in compliance work and we can't hire fast enough.

A team that works as an extension of your practice, under your brand, not a processing centre.

We've tried offshoring before and the quality wasn't there.

Chartered-supervised delivery — every file reviewed before it comes back to you.

We're worried about client data leaving our control.

ISO 27001-aligned practices, signed NDAs, and confidentiality obligations under ICAP's own ethical framework.

We're a business, not a practice — we just need our books run properly.

The same bookkeeping, close and compliance work, run directly for you rather than white-labelled through a practice.

We need specialist IFRS or valuation work our own team can't do.

ECL modelling, fair valuation and hedge documentation, prepared for your review and signature.

We want to test this before committing to anything.

A no-cost pilot — one client file or ten hours of work.

IIWhat we do

How Global Delivery works

The same model whether you're an accounting practice or a business — MAC prepares, you review and sign.

01

You instruct

The relationship and the scope stay with you — you tell us what's needed and set the standard.

02

We scope together

Written down and priced before work starts, so there's no ambiguity about what's included.

03

MAC prepares

In your systems, to your standards, with a chartered professional supervising the work.

04

You review and sign

Your own licensed professional stays in control of the final output — we never sign on your behalf.

United Kingdom

  • Bookkeeping in Xero, QuickBooks and Sage
  • VAT returns and Making Tax Digital
  • Year-end accounts to FRS 102/105 for your review
  • Payroll, RTI and Companies House filing support

United States

  • Bookkeeping and clean-up
  • Month-end close and reconciliations
  • AP/AR and payroll processing support
  • 1099 and workpaper preparation for CPA review

Canada

  • Bookkeeping and reconciliations
  • GST/HST return preparation
  • Payroll and T4 support
  • Year-end file preparation for your accountant's review

Specialist technical support — all markets

  • IFRS 9 expected credit loss models and provision matrices for group reporting
  • Fair valuation of financial instruments under IFRS 13, Levels 1 to 3
  • Share option and convertible instrument valuation
  • Hedge documentation and effectiveness testing
  • IFRS 7 and IFRS 13 disclosure drafting for your review

Where your client reports under UK GAAP or US GAAP, we prepare the equivalent work — FRS 102 sections 11 and 12, or ASC 326 and ASC 820 — to your file standards, for your review and signature.

Each market has its own page with the full scope — see the United Kingdom, United States and Canada pages, or start with For Accounting & CPA Firms and For Businesses depending on who you are.

IIIHow we work

The security question, answered properly.

Handing client financial data to an offshore team is a real risk, and you are right to interrogate it.

How data is actually protected

Our IT governance function is led by a certified specialist holding ISO 27001, COBIT, NIST and SOC 2 credentials and more than fifteen industry certifications — in-house, not outsourced.

  • Role-based access control, per-engagement permissioning
  • Signed NDAs at firm and individual level
  • Controlled workstations; no removable media, no local client-data storage
  • Encrypted transfer and storage; audit-logged access
  • ISO 27001-aligned information security practices
  • Confidentiality protocols under ICAP's ethical framework

The full detail is on the Data Security & Confidentiality page.

Start with one file

A no-cost pilot — one client file or ten hours of work — so you can assess the output before committing to anything. Talk to a partner to arrange one, or reach the Global Delivery team directly at global@mac.org.pk.

IVCommon questions

Questions we are asked

Do you work with accounting practices, businesses, or both?

Both. See the For Accounting & CPA Firms and For Businesses pages for how the model differs between the two.

Will your team ever contact our clients directly?

No, never. When working under a practice's brand, we never contact or compete for that practice's clients.

What accounting software do you work in?

QuickBooks, Xero, Sage and others depending on the market. Our accounting team are certified QuickBooks ProAdvisors.

How do you handle data security?

ISO 27001-aligned practices, signed NDAs, role-based access control and encrypted transfer and storage. See the Data Security & Confidentiality page for the full detail.

Can we try this before committing?

Yes — a no-cost pilot of one client file or ten hours of work, so you can assess the output first.

How is this priced?

Per return, per file, or per FTE month, depending on the arrangement. See the Engagement Models & Pricing page.

Let's work together

Ready to start with one file?

A no-cost pilot lets you assess the output before committing to anything. There is no charge for the first conversation either.